FAQs


  • What services does Elevate NEXT offer?

    Elevate NEXT services include but are not limited to:

    • Group training
    • Private training*
    • Team training*
    • June/August summer basketball camps
    • Special clinics
    • One-day specialty camps
    • Gym rentals*
    • Birthday parties*
    • Other holiday camps throughout the year (Thanksgiving, Winter, Mardi Gras, Spring Break)
    *Scheduled as needed.

    Information for our above services are sent via email and posted here on our website.

  • Are there any other fees?

    Each class fee is listed on our website and must be paid in full at the time of online registration.

    We do not accept cash or checks at the gym.

    We understand you may need to cancel a class from time to time. Thats fine with us! If you have a schedule conflict please notify our staff  3 hours before your scheduled class begins. If you do not call 3 hours prior to your class and do not show up, you will be responsible for the total cost of that class.

    (504) 421 – 8600

    info@elevatenext.com
  • How will my personal information be used?

    The Elevate/Elevate NEXT staff will use your contact information ONLY to send updates regarding our classes, sales, special events and closures.

  • Can I drop my child off at the gym or do I need to come into the gym?

    For the safety of your child, we ask that you accompany them to and from the gym at all times.

  • Can I receive text and email notifications?

    Yes. When you sign up choose the email/text option and provide your mobile service company so we can send you the latest updates. In addition, this is a great option for parents who would like to be notified that their child has been moved from the wait list to a class.

    If you are an existing client follow these steps to update your notifications:

    • Log in here to access your account profile
    • Click “Edit” at the top right corner of your Personal settings
    • Enter your mobile phone number
    • Click “Yes” for “Subscribe to email notifications”
    • For Notification Preferences, click “Email and text messages”
    • Click your mobile provider
    • Save
  • I have emailed your office and have not received a reply. What do I do?

    We strive to return all email responses within 24 hours. If you have not received a response, please call our office at (504) 421-8600.

  • How do I cancel my child’s class if he/she is not able to attend?

    At Elevate NEXT, we value your feedback as well as any questions you may have so please feel free to tell us what is on your mind or ask us anything!
    (504) 421 – 8600

    info@elevatenext.com
  • Additional Questions? Ask us!

    At Elevate NEXT, we value your feedback as well as any questions you may have so please feel free to tell us what is on your mind or ask us anything!

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  • How do I setup an Elevate NEXT account?

    Please click the link below for instructions on how to set up your account.

    My Account Instructions

  • How much is the deposit?

    The deposit fee is $100.00 and is nonrefundable. It is due at time of scheduling.

  • Is there an age limit?

    The age requirement is 6 years old and older.

  • How long is a scheduled party?

    Each party is 2 hours.

  • What is the cost per child?

    Each child costs $15.00. The birthday child is free.

  • Can I bring food, drinks, ice cream and/or cake?

    Yes, however we do not have access to the cafeteria and food is not allowed inside the actual gym. With weather permitting, there is an outside patio you can use for serving your guests.

    We do not have access to a refrigerator to keep ice cream frozen, but it is allowed.

  • Do you supply gift bags? Paper products?

    We supply gift bags but not paper products.

  • Does the birthday child get a free t-shirt?

    Yes, the birthday child will receive a free t-shirt. If available, the other guests may purchase one as well.